Temporary housing referrals for restoration contractors: when to refer and how it is routed

Key facts

• Marshall Fire: 84 percent permitted and 75 percent occupied at 47 months (Boulder County). Lahaina: 680 permits issued and 410 homes under construction at 36 months (Maui County).
• Typical ALE time limit: 12 to 24 months (Washington OIC).
• Referrals go through Get connected with the customer's consent; no fee is charged to you and none is promised.
• Your written schedule with the permit milestone is what the customer's extension request needs later.

What does the county calendar say?

On both dashboards the permit arrived months into the household's ALE period and occupancy years after it. A customer choosing between rebuild line items and rent makes the rebuild smaller.

How does the referral work?

1. In the first week, send the customer the guide that matches the loss: fire, flood, hurricane or wildfire.
2. Have them submit Get connected with ZIP, timeline and, if they have them, the claim and adjuster fields. They consent to routing on the form.
3. We route by fit: furnished housing, a hotel bridge, or a monthly RV through LongTerm RV when the lot passes. You are not charged and no fee is promised to you.
4. Give the customer your written schedule with the permit milestone; that document is what their extension request needs later.

What if the customer wants an RV on the lot?

You know when the lot will be clear. Hand over the RV lot feasibility checklist and the debris clearance date.

Contractors who also operate housing can apply to the directory.

Questions people ask

When should I refer a customer for housing?

In the first week of the scope. By permit time the household is months into its ALE period and the hotel budget is usually gone.

How is the referral routed?

The customer submits Get connected with ZIP, timeline and, if they have them, the claim and adjuster fields. We route by fit: furnished housing, a hotel bridge, or a monthly RV through LongTerm RV when the lot passes.

Is there a referral fee?

No. You are not charged and no fee is promised to you.

What can I give the customer that helps their claim?

Your written schedule with the permit milestone on it, and the RV lot feasibility checklist if an on-lot unit is possible. The schedule is the document their extension request needs.

What to do next

1. In the first week, send the customer the guide that matches the loss.
2. Have them submit Get connected; consent to routing is on the form.
3. Give them your written schedule with the permit milestone.
4. Hand over the RV lot feasibility checklist if the lot is a candidate.

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How we know

Each finding below names its source, what we did to it, what it means for you and what it costs to ignore. Figures marked measured decay and are re-measured before they are 60 days old.

Reviewed by TempHome Finder editorial. Published 2026-09-06. Updated 2026-09-07.